Privacy Policy

SCOPE OF APPLICATION MED TRAVEL VENTURES, SL (“MED”) is committed to respecting the privacy of those who visit and use its website, whose main page is located at the address https://thisismed.com 400;">thisismed.com (the “Portal”). This Privacy Policy aims to inform the user about the processing of personal data collected through the Portal and its associated services, in accordance with Organic Law 15/1999, of December 13, on the Protection of Personal Data, the regulations implementing it, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce Electronic. The use of the Portal or any of its associated services implies acceptance by the user of the provisions contained in this Privacy Policy, and that their personal data will be processed as stipulated therein. This Privacy Policy forms an integral part of the Portal's Legal Notice. RESPONSIBLE FROM THE FILE The user's personal data collected through the Portal will be included in a file whose controller is MED, with registered office at C/Escar, 6-8. Edifici el Far 08039 Barcelona.
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  1. PURPOSES
The personal data that the user provides when filling out the experiences and boats form or when registering will be processed by MED for the fulfillment of the following purposes:
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  • Process and manage the booking and payment of experiences and boats.rn t
  • Facilitate user contact on the Portal.
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  • Inform of relevant changes to the Portal or to the conditions of access to it. The data that the user provides when applying for a job at MED will be used to manage the selection process of said candidate in the company. If the user subscribes to the By subscribing to our newsletter, MED will send you content and information about its products, services, and activities via email. If you contact MED through the Portal, your personal data will be used to handle inquiries, information requests, complaints, and claims. The user may opt out of receiving commercial communications from MED at any time through the links provided for this purpose in each MED email message, or by sending an email to mailto:hello@thisismed.com, with the subject line 'Privacy'. CONFIDENTIALITY AND SECURITY MED will process the personal data of users with total confidentiality. If a user comments on a particular experience or other publication, their data will be published on the Portal. MED informs that it will adopt the necessary technical and organizational measures to prevent the alteration, loss, unauthorized processing or access of data, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. However, no system is completely secure, so MED cannot guarantee that data will be fully protected at all times and under any circumstances beyond MED's control. THIRD-PARTY DATA If the data provided by a user belongs to a third party other than the person providing the data, the user must inform the third party of the aspects contained in this Privacy Policy and, by providing them, the user acknowledges and states that he has obtained the authorization of said third party to provide his data to MED. If MED requires it, the user must prove that they have obtained said consent. MINORS The Portal does not intentionally collect personal data from visitors under fourteen (14) years of age. In the event that a user provides Data concerning minors under fourteen (14) years of age, the user guarantees having obtained the prior consent of their parents or guardians. If MED requires it, the user must prove having obtained said consent. DATA QUALITY Users guarantee that the personal data provided is true, accurate, complete and up-to-date. Users will be solely responsible for any damage or loss, direct or indirect, that may arise as a result of failure to comply with this obligation. Furthermore, in order to guarantee the duty of quality and data updating, the user must notify MED of any changes that may occur in the data provided. POLICY OF COOKIES What are cookies? A cookie is a file that is downloaded to your device when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about a user's browsing habits or their device and, depending on the information they contain and how you use your device, they can be used to recognize the user. For more information, visit https://allaboutcookies.org/es https://allaboutcookies.org/es What types of cookies does this website use? Technical cookies (session and persistent) are used to facilitate and assist the user in navigating the website and its associated services, such as identifying the user session and facilitate the identification and intervention of partners. Third-party analytics cookies (session and persistent): These are those processed by Google, Inc. (for the Google Analytics service), which allow quantifying the number of users and thus carrying out the measurement and statistical analysis of the use that users make of the website and the services associated with it. To do this, we analyze your browsing on our website in order to improve the products or services we offer you. How to disable or delete cookies? Users can allow, block, or delete cookies installed on their computer by configuring the browser options on their device. Below, we provide information regarding the management or disabling of cookies from the main browsers: Internet cookie settings Explorer Cookie settings Firefox Google Chrome cookie settings Safari cookie settings Windows Phone Cookie Settings By continuing to browse the website, you consent to the installation and use of the cookies mentioned in the previous section. You can revoke your consent at any time by disabling cookies on our website, as indicated in this section. However, please note that disabling technical cookies may limit the website's functionality. Additional Notes: Responsibility for the use of user data through analytics cookies rests solely with Google, Inc. The information generated by Google Analytics cookies (including your IP address) is transmitted to Google, Inc., a Delaware company with its principal office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Google, Inc. is a company adhering to the Safe Harbor Agreement, which guarantees that all transferred personal data will be treated with a level of protection comparable to European regulations. Furthermore, Google, Inc. states that it may disclose the transmitted information to third parties when required by law or if there are data processors, and that it will not associate any IP address with any other data it holds. For more information, visit http://www.google.com/analytics/learn/privacy.html.
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    1. RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION The user has the recognized rights of access, rectification, cancellation and opposition (ARCO) with respect to the processing of their personal data, which they may exercise at any time by sending a postal communication along with a photocopy of their ID, with the subject “Ref. LOPD” to the MED address indicated in clause 2. PLUGINS SOCIAL The Portal uses social plugins from Facebook, Twitter, and YouTube, among others. Users who wish to know what data is collected through these social plugins and how it is processed should visit the respective policies of https://policies.google.com/privac privacy.
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      1. SPAM
      MED does not approve the practice of “spamming”. This term means the mass and repeated sending of unsolicited emails, usually of a commercial nature, to people with whom the sender has had no prior contact, or who have expressed their wish not to receive such messages. POLICY ON WEATHER CONDITIONS If the yacht skipper concludes that weather conditions impede the activity from being performed on the day initially planned, This Is Med must provide an alternative date for the activity to be held. If it is not possible to set an alternative date or should this is not acceptable for the customer, the latter shall be entitled to the refunding of the total amount paid for the activity. 400;"> THE PAYMENT
    Last minute bookings:
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    • 100% payment to confirm the booking. In advance bookings:
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    • 25% of the charter Price should be paid either immediately upon booking. of the total price of the booking must be paid 10 days before the booking date.
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    1. RIGHT TO WITHDRAWAL
    On the part of the client In the event of withdrawal after booking on the part of the client, the cancellation expenses are the following:
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    • More than 15 days before departure: a penalty of 10% of the rental amount.
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    • Cancellations 15 to 4 days before departure: a penalty 50% of the rental amount.
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    • If there are issues that prevent the activity from being performed on the day initially planned, This Is Med must provide an alternative date for the activity to be held. If it is not possible to set an alternative date or should this is not acceptable for the customer, the latter shall be entitled to the refunding of the total amount paid for the activity. Reserved.rnrn