1. Scope of application
MED TRAVEL VENTURES, SL (“MED”) undertakes to respect the privacy of whoever may visit and use its website, whose home page is located at the address thisismed.es (the “Portal”).
2. Data controller
The personal data of the user collected via the Portal shall be included in a file for which the data controller is MED, the registered address of which is at C/Escar, 6-8. Edifici el Far 08039 Barcelona.
MED shall process the personal data that the user provides when filling the form of experiences and boats or when registering in order to fulfill the following purposes:
- To process and manage the booking of experiences and boats.
- To facilitate contact with users in the Portal.
- To inform users, through electronic and non-electronic means, of the products and/or services offered in the Portal.
- To conduct surveys, promotions and statistical studies, as well as to request opinions and valuations.
- To inform on relevant changes in the Portal or in the conditions of access thereto.
Any data that the user provides so as to request a job position with MED shall be used in order to manage the process of selection of the candidate in the company.
If the user subscribes to the newsletters, MED shall send it contents and information on its products, services and activities, by e-mail.
If the user contacts MED through the Portal, its personal data shall be used in order to attend to requests for queries, information, complaints and claims.
The user may opt-out to receive commercial communications from MED at any moment through the links established for this purpose in each e-mail of MED, or otherwise by sending an e-mail to firstname.lastname@example.org , with the subject ‘Privacy’.
5. Confidentiality and security
MED shall process the personal data of users with total confidentiality.
If a user comments on a given experience or another publication, its data shall be published in the Portal.
MED informs that it shall adopt any technical and organizational measures that may be necessary in order to prevent the alteration, loss, or unauthorized processing of or access to the data, having regard to the state of the art, the nature of the data stored and the risks to which they are exposed, whether these may be derived from human actions or the physical or natural environment. However, since no completely secure system exists, MED cannot guarantee that the data will be totally protected at all times and under any circumstances beyond the control of MED.
6. Third-party data
The Portal does not intentionally collect personal data of users aged under fourteen (14).
If a user provides data of minors aged under fourteen (14), the former guarantees that it has obtained prior consent from their parents or legal guardians. If MED requires so, the user must prove that it has obtained such consent.
8. Quality of the data
Users guarantee that the personal data provided are true, exact, complete and up-to-date. Users have sole liability for any damages, whether direct or indirect, that may be caused as a consequence of non-compliance with this obligation.
Furthermore, for the purposes of guaranteeing the obligation of quality and the updating of data, the user must inform MED of any modifications to the data provided that may take place.
What are cookies?
A cookie is a file that downloads to your device when you access certain web pages. Cookies allow a web page, among other things, to store and recover information on the browsing habits of a user or of their computer, and, depending on the information that they contain and the way in which you use your computer, they may be used to recognise the user. For more information, check http://www.allaboutcookies.org/es/
What type of cookies does this web page use?
Its own technical cookies (session and persistent), to facilitate and assist the user when browsing the web site and the services associated with it, such as identifying the user session and facilitating the identification and intervention of partners.
Third-party analysis cookies (session and persistent): these are cookies which are processed by Google, Inc. (for the Google Analytics service), which allow for the number of users to be quantified, thus making it possible to measure and perform statistical analysis on users’ use of the web site and related services. To achieve this, your browsing activity on our web page is analysed in order to improve the selection of products or services that we offer you.
How can cookies be disabled or eliminated?
Users may allow, block or eliminate the cookies installed in their computers via the configuration of the options in the browser installed on their device.
We provide you with information relating to the management or disablement of cookies in the main browsers below:
If you continue to browse the web site, you are consenting to the installation and use of the cookies mentioned in the preceding section. You may revoke your consent at any time by disabling the cookies on our website, as indicated in this section. Nevertheless, we inform you that disabling technical cookies may incur a limitation of the website’s functions.
Responsibility relating to the use of user data by means of analysis cookies corresponds exclusively to Google, Inc.
The information generated by Google Analytics cookies (which includes your IP address) is transmitted to Google, Inc., a company established in Delaware, the head office of which is located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America. Google, Inc. is a company adhered to the Safe Harbour Agreement, which guarantees that all personal data transferred shall be processed with a level of protection equivalent to European regulations. In addition, Google, Inc. declares that it may provide the information transmitted to third parties whenever it may be legally required to do so or in the case of the existence of data processors, and that it will not associate any IP addresses to any other data that it may possess. For further information, visit http://www.google.com/analytics/learn/privacy.html.
10. Rights of access, rectification, cancellation and opposition
The user is recognized the rights of access, rectification, cancellation and opposition in relation to the processing of its personal data, and may exercise these rights at any moment by addressing a written communication by post, together with a photocopy of its ID card, with the subject “Ref. LOPD”, to the address of MED indicated in clause 2.
11. Social plugins
The Portal uses the social plugins of Facebook, Twitter and YouTube, among others.
Any user who may wish to know which data are collected through said social plugins, and how these are processed, must check their respective privacy policies.
MED does not approve spamming practices. This term means the repeated mass sending of non-requested e-mail messages, normally of a commercial nature, to persons with whom the sender has not had any prior contact, or who have expressed their desire not to receive such messages.
13. Policy on weather conditions
If the yacht skipper concludes that weather conditions impede the activity from being performed on the day initially planned, This Is Med must provide an alternative date for the activity to be held. If it is not possible to set an alternative date or should this is not acceptable for the customer, the latter shall be entitled to the refunding of the total amount paid for the activity.
14. The payment
Last minute bookings:
- 100% payment to confirm the booking. In advance bookings:
- 25% of the charter price should be paid either immediately upon booking.
- 75% of the total price of the booking must be paid 10 days before the booking date.
15. Right to withdrawal
On the part of the client
In the event of withdrawal after booking on the part of the client, the cancellation expenses are the following:
- More than 15 days before departure: a penalty of 10% of the rental amount.
- Cancellations 15 to 4 days before departure: a penalty 50% of the rental amount.
- Less than 4 days before departure: a penalty of 100% of the rental amount.
On the part of This Is Med
If there are issues that impede the activity from being performed on the day initially planned, This Is Med must provide an alternative date for the activity to be held. If it is not possible to set an alternative date or should this is not acceptable for the customer, the latter shall be entitled to the refunding of the total amount paid for the activity.
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